FAQ

Frequently asked questions

Everything you need to know about Phoenix.

Is Phoenix free?

Yes, Phoenix is free to use — even without signing up in guest mode.

Which languages are supported?

It's built for Arabic and its dialects, and supports English and many other languages.

Are my chats safe?

Saved chats belong to your account, but anyone with an active sharing link may read them. You can delete chats and control memories in Settings, and request account deletion at sherify@phoenixai.chat. There is currently no whole-account deletion button, and providers may retain logs under their policies. See the Privacy Policy for details.

Can I use it on mobile?

Of course — from any mobile browser, or via the Android app.

What files can it read?

PDFs, images, text files and code.

How do I contact you?

Email us at sherify@phoenixai.chat and we'll reply as soon as possible.